WE NEED CUSTOMER SUPPORT EXECUTIVE PERSON FOR OUR SECTOR!!
Post Name: Customer Support Executive (Female - 3 No’s)
Qualification: Any Degree (with good Communication)
Experience: Fresher with System Knowledge
Nature of Job:
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive
- communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time
- limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Salary: Rs.8000/- Rs.10000/-
Location: Coimbatore
For Attending Interview contact: 9677097222 / 7558119222