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We Need a Shop In-charge For Our Coffee Shop !!

Post Name: Shop In-Charge (Female - 2 Nos)
Qualification: Any 10th, 12th Or Diploma
Nature of Work:
  • Manage day-to-day operations of the cafe
  • Hire and onboard new wait staff and baristas
  • Train employees on drinks preparation and proper use of coffee equipment
  • Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
  • Maintain updated records of daily, weekly and monthly revenues and expenses
  • Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
  • Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
  • Ensure all cafe areas are clean and tidy
  • Nurture friendly relationships with customers to increase loyalty and boost our reputation
Salary: Rs.7,000 - 8000 (Increase based on Experience)
Timings: 9.30 AM - 6.30 PM
Location: Erode
For Attending Interview Contact: 7558116222 / 7558113222

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Post Name: Customer Support Executive (Female - 3 No’s)
Qualification: Any Degree (with good Communication)
Experience: Fresher with System Knowledge
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Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactivecommunicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the timelimits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers
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For Attending Interview contact: 9677097222 / 7558119222