We are looking for Service Incharge in Erode!!

Post Name: SERVICE INCHARGE
Qualification: B.E (MECH) Or Diploma in MECH
Nature Of Work:
  • Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out
  • Displays extensive working knowledge of industry standards and practices, including product details and company services offered
  • Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally
  • Assists with or performs administrative tasks
  • Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations
  • Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency
  • Resolves service desk problems and improves current service desk methods to increase productivity and customer service
  • Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
  • Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly
  • Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work
Experience : 2 - 3 Years
Salary: 800 0 - 10000 + Incentives
Timings: 9.30 Am - 6.30 Pm
Location: Erode(Perundurai & Chennimalai)
Contact : 7558113222,7373095959, 7558116222

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